As a first step, please fill out our inquiry form which can be found on our Contact page.

We ask that all clients book at least 2-3 months before your party.

While we love early planning, we do not always accept bookings more than 7 months out from the date of your party at this time. 

When you inquire, we will let you know when your desired date is available to book.

We require a non-refundable 50% retainer to book along with a signed contract.

Nope! All we need is the door code to your rental and we will let ourselves in.

Most setups take around 1.5-3 hours, but it can be longer or shorter depending on the amount of decor you want.

We prioritize setups in the order they are booked and the designated check-in time provided when booking.

We try to arrive as close to check-in time as possible, but times may vary.

We service the greater Austin area.

Travel and minimum service fees are required for any service area outside of Austin or our service area. Setups out of our service area are subject to schedule availability.

Give us your budget and vision, and we’ll offer options that work within your price range!

Any parties booked within 4 weeks of your date will result in a $50 rush fee.

Any parties booked within 3 weeks of your date will result in a $75 rush fee.

Any parties booked within 2 weeks of your date will result in a $100 rush fee.

Last minute availability is not guaranteed.

We find it easiest if the client places the order themselves either for delivery or for us to pickup. This avoids any last minute back and forth if substitutions or changes in prices need to be discussed. We then handle the stocking part! 

Should you not want to place the order yourselves, let us know and we will place it for you!